The hardware-as-a-service (Haas), a concept in IT asset disposition services is steadily gaining popularity with clienteles that use Managed IT services. There are inquiring on how it’s used and also inquiring on its benefits. It’s installed on a customer’s site and through a properly documented SLA it is utilised. The clientele may pay for the use of the hardware monthly or it may be incorporated the MSP’s fee. Most of the time the MSP takes on the task of keeping the hardware update and working properly as per most SLA.
The ability to rapidly deploy functioning hardware has made it almost seem like offering software based services. Thanks, to MSPs and proper IT consultation businesses can take advantage of HaaS like never before. But aspects of use and management of hardware as software involves understanding; its accessibility, the level of scalability, pricing and overall cost of its deployment. Its ability to be used as an opportunity to allow and enable business growth though is very high.
According to Jennifer Mazzanti, of eMazzanti, managed cloud services put enhanced competitiveness, agility and scalability within reach of business of all sizes. She says this with the full understanding that the rapid adoption of hardware as software models has taken root in companies acquiring MSP services and products.
The cost effective nature of HaaS makes it appeal to the public. Gives companies the ability to use state of the art hardware but don’t have the ability to acquire it, in a way that they make massive savings if compared to them purchasing the actual hardware.
The effectiveness of Haas on the whole has been compared to the effectiveness of another MSP service, Infrastructure-as-a service (IaaS) or Platform-as-a- Service or Software-as-a- service. They are
compared on the basis of how they are deployed, managed, consulted on, monitored and eventually priced. Though HaaS is on the higher side in terms of cost but as part of MSP it makes sense for small and Mid-sized business to use it.
Four key things to remember always as you take on any HaaS with your MSP or with a new MSP is;
Functionality: – does it provide the appropriate level of functionality to you as clientele? That despite it been at the cutting edge of technology does it maintain its ability to work, work efficiently and increase your overall output.
Compatibility: the HaaS needs to work alongside other key components of the system. But it should work as seamlessly as possible to increase output and reduce maintenance cost needed.
Scalability: as your business grows so should the capacity of the HaaS acquired. That if it remains as it is it will become a redundant tool rather than the opposite. That is why most MSP take their time to ensure that they get you and your business the best HaaS plan since they take into consideration future growth.
Value:- when it comes down to it, the HaaS should provide service by ensuring that the margins provided give reasonable profit. That while offering its service it should do it in the most cost efficient manner.
Through the years MSPs have mastered the art of proper service delivery. That through building expanding and refining the catalogue of service they put there best foot forward. And as especially pertaining to hardware becoming software with Managed IT services.